Description

The Kelley School of Business at Indiana University (IU) is a comprehensive provider of top-tier business education with a full portfolio of undergraduate, graduate, doctoral, and executive programs on campuses in Bloomington and Indianapolis, and online worldwide. The Kelley School has been creating career momentum for 100 years, going from 70 students in 1920 to an enrollment of more than 12,000 students today. Its innovative curriculum is built on personal development, teamwork, and experiential learning with an emphasis on global and social responsibility. Kelley's success is reflected in its reputation among academic peers, career placement statistics, and the accomplishments of more than 137,000 living alumni around the globe. The Kelley Undergraduate Program strives to be a welcoming and collaborative community of business and education leaders. Kelley is proud to be the #8-ranked undergraduate business program by U.S. News (2025) . As the hub for global experiences, the Kelley International Programs office is embedded within the academic unit of the Kelley School of Business Undergraduate Program at IU Bloomington.

Job Summary

The International Programs Office oversees a robust portfolio of semester, summer, third-party provider, exchange, internship, and faculty-led study abroad programs and provides study abroad and related academic advising support to undergraduate students at the Kelley School of Business.
Department-Specific Responsibilities

• Manages an assigned portfolio of activities within the office based on their strengths and the current and changing needs of the office.
• Responsible for (including but not limited to the following): program promotion and recruitment; advises students before, during, and after program participation; liaises with international partner institutions and third-party providers; serves as a resource for Kelley staff and faculty; leads information sessions and pre-departure orientations; makes logistical arrangements, and drafting program evaluations and reports.
• Supports the broader work and activities of the International Programs Office and the Kelley Undergraduate Program.
• Collaborates with staff in the Kelley International Programs team, within the larger Undergraduate Program, with academic and campus leaders, and with international partners and colleagues.

General Responsibilities

• Develops and implements programs and initiatives geared at enhancing and reinforcing the academic engagement and experiential learning capacity of the student experience. Projects programming outcomes at the program, department/division, or campus level.
• Interfaces directly with students, attending student programming events and gathering satisfaction feedback from student participants to implement into future student programming initiatives and objectives.
• Collaborates with staff in own department and other departments, as well as academic and campus leaders, on shared student programming goals, often coordinating funding to sponsor student programs.
• Measures and evaluates effectiveness of student programs against projected outcomes; regularly prepares reports on impact to students and budget and presents to stakeholders on effectiveness and to secure funding for initiatives moving forward.
• Serves on committees and performs student programming research across the field of higher education and at peer institutions to identify and recommend best practices.
• Plans and coordinates communications and targeted outreach for student programming initiatives to ensure student participation and inclusion.
• May provide guidance to other Student Programming Specialists; makes process recommendations to manager for improved delivery of service.
• May serve on various campus or cross-functional committees to share student programming best practices.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION
Required

• Bachelor's degree in education, social work, public affairs, counseling, business, or related field

Preferred

• Master's degree in higher education student affairs or related field

WORK EXPERIENCE
Required

• 5 years in student services, higher education, or related field

Preferred

• Experience working, living, and/or studying abroad
• Some years of experience in a university setting

SKILLS
Required

• Proficient written and verbal communication skills
• Maintains a high degree of professionalism
• Demonstrated time management and priority setting skills
• Demonstrates a high commitment to quality
• Possesses flexibility to work in a fast paced, dynamic environment
• Seeks to acquire knowledge in area of specialty
• Highly thorough and dependable
• Demonstrates a high level of accuracy, even under pressure
• Possesses a high degree of initiative
• Ability to influence internal and/or external constituents
• Develops and delivers effective presentations
• Demonstrated customer service skills
• Demonstrated ability to maintain confidential information
• Demonstrates excellent judgment and decision making skills
• Demonstrates excellent judgment, tact, and diplomacy
• Commitment to working with people of diverse backgrounds and demonstrated cultural competency
• Ability to build strong partnerships with students and other university departments

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location

Some domestic and international travel required, as well as some evening and weekend work.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure .

Job Classification

Career Level: Advanced
FLSA: Exempt
Job Function: Student Services
Job Family: Student Programming
Click here to learn more about Indiana University's Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.
If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring. See Indiana University Notice of Non-Discrimination here which includes contact information .

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online . You may also request a physical copy by emailing IU Public Safety at iups@iu.edu or by visiting IUPD.