Description

Summary:

The Director, Internal Audit Professional Practices, reporting to the Chief Audit Executive, is a primary change agent responsible for IA Operations, Quality Assurance, Training and process improvement and Technological enhancements i.e. Data Analytics and AI. This role is an active member of the Internal Audit Leadership team and supports the other VPs in implementing best in class audit practices. In this role, the Director will also have an opportunity to lead audit engagements.

Essential Job Duties and Responsibilities:

• Assists the Chief Audit Executive with the oversight of the internal audit function and team members.

• Supports the IA Leadership Team in developing IA strategy and Vision.

• Develops and oversees IA's Quality Assurance and Improvement Program.

• Oversee the maintenance and enhancements of the audit management systems.

• Enhances the data analytics and AI capabilities within the Internal Audit department.

• Oversees and maintains Internal Audit's Methodology, Policies and Procedures in line with IIA standards.

• Manages the overall risk assessment process in coordination with the IA Leadership Team.

• Brings forward best practices and emerging trends to the internal audit department.

• Directly interface with and respond to as necessary to requests from outside counterparties such as regulators, rating agencies, etc.

• Responsible for reporting requirements to Senior management and the Audit Committee.

• Support the Chief Audit Executive in attracting, hiring, and retaining a team of high-performing audit professionals who possess the necessary knowledge, experience, ethics, and integrity.

• Maintain regular and punctual attendance. Comply with all company policies and procedures.

• Maintain regular and punctual attendance.

Other Job Duties and Responsibilities:

Performs other related duties as assigned.

Supervisory Responsibilities:

• This position is an individual contributor but may have direct reports, manage staff and carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities would include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Knowledge of internal auditing standards and practices, and experience applying them to effectively execute assigned responsibilities.

• Experience managing projects with a proven history of achieving project objectives.

• Knowledge of laws and regulations applicable to mortgage origination and servicing operations

• Strong analytical, comprehension and critical thinking skills.

• Strong Strategic Ability with growth mindset and innovative thinking.

• High personal standards, professional ethics, and interpersonal skills to build strong working relationships with business partners/management and team members.

• Excellent written and verbal communications skills and sound business judgment while interacting with personnel at all levels of the organization

• Ability to multi-task and meet budgets and deadlines.

• Ability to maintain and perform with a high degree of confidentiality.

Education and/or Experience:

• Bachelor's Degree and 12+ prior relevant experience.

• Master's Degree preferred.

• Hands-on experience configuring, optimizing, and administering audit management systems. Must be able to translate audit methodology requirements into system workflows, templates, dashboards, and reporting structures.

• Prior experience performing audits within financial service industry (Required), preferably mortgage originations and servicing operations.

• Prior work experience using AI and data analytics tools and techniques.

Certificates, Licenses, Registrations:

Required

• Certified Internal Auditor (CIA) and/or Certified Public Accountant (CPA)

Preferred

• Certified Regulatory Compliance Manager (CRCM)

• Certified Information Systems Auditor (CISA)

• AuditBoard Administrator Certification

• Other similar Professional Certification

Work Complexity:

Problems and issues faced are numerous and , and require detailed information gathering, analysis and investigation to understand the problem. Problems typically impact many departments. Problems are typically solved through drawing from prior experience and analysis of issues.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is normally performed in a typical interior office work environment which does not subject the employee to any hazardous or unpleasant elements. The noise level in the work environment is usually moderate.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit and talk or hear. The employee is occasionally required to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds.

Equal Employment Opportunity:

The company is committed to providing equal employment opportunities to all employees and applicants without regard to race, ethnicity, color, sex, marital status, sexual orientation, gender identity or expression, pregnancy, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws.

Americans with Disabilities Act:

Applicants as well as employees who are or become disabled must be able to satisfactorily perform the essential job functions of the position either with or without reasonable accommodation. Applicants as well as employees are encouraged to meet with Human Resources as the organization shall review reasonable accommodations on a case-by-case basis in accordance with applicable law.

Job Responsibilities:

The statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job and should not be considered as an all-inclusive list of all the work requirements of the position. The company may change the specific job duties with or without prior notice based on the needs of the organization.

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