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Ophthalmic Partners · View all jobs

Bala Cynwyd, Pennsylvania, United States (On-Site) · Posted 1 day ago

$130k–$160k / yr

Job Function Administrator

Job Type Full-Time

Job Duration Indefinite

Min Education BA/BS/Undergraduate

Min Experience 5-7 Years

Required Travel 10-25%

Salary $130,000.00 - $160,000.00

Salary - Type Yearly Salary

About this role

The Practice Administrator provides strategic and day-to-day leadership for the business, financial, and operational functions of Ophthalmic Partners. Working in close partnership with the physician partners, the Practice Administrator ensures the practice delivers exceptional patient care and service while maintaining financial health, regulatory compliance, and a positive, high-performing team culture. This position oversees clinical support, front office, billing and revenue cycle, human resources, and facilities functions across the practice.

Key Requirements

Operations and Leadership
Oversee daily operations of all clinic locations, including patient scheduling, check-in/check-out, clinical flow, surgical coordination, and optical and ancillary services.
Partner with the physician partners to develop and execute the practice's strategic plan, annual goals, and growth initiatives.
Establish, monitor, and report on key performance indicators such as patient volume, wait times, no-show rates, patient satisfaction, and staff productivity.
Identify and implement process improvements that enhance efficiency, patient experience, and clinical quality.
Manage vendor, payer, and landlord relationships and negotiate contracts, equipment leases, and service agreements.
Oversee procurement, inventory, and maintenance of ophthalmic equipment, supplies, and facilities.
Financial Management and Revenue Cycle
Develop and manage the annual operating and capital budgets; review monthly financial statements and present results and variances to the partners.
Oversee billing, coding, claims submission, collections, and accounts receivable, whether performed in-house or through a third-party vendor.
Monitor revenue cycle metrics, including days in A/R, clean claim rate, denial rates, and net collection rate, and implement corrective action as needed.
Ensure accurate coding and charge capture for office visits, diagnostic testing, procedures, and surgeries, in coordination with providers and certified coders.
Manage payer contracting, credentialing, and enrollment for providers; evaluate reimbursement trends and payer mix.
Oversee payroll, accounts payable, partner compensation reporting, and coordination with outside accountants and auditors.
Human Resources and Staff Development
Recruit, hire, onboard, supervise, and evaluate non-physician staff, directly or through department managers.
Foster a culture of accountability, teamwork, and exceptional patient service; coach and develop staff and address performance issues promptly and fairly.
Administer employee benefits, compensation structures, personnel policies, and the employee handbook.
Ensure adequate staffing levels and schedule coverage across clinical, front office, billing, and surgical teams.
Coordinate training, continuing education, and certification requirements for technicians, scribes, and administrative staff.
Compliance, Risk, and Quality
Ensure compliance with HIPAA, OSHA, CLIA, Medicare/Medicaid, Stark and Anti-Kickback regulations, and applicable federal, state, and local laws.
Maintain the practice's compliance program, including policies, audits, staff training, and documentation.
Oversee patient privacy and data security practices, including EHR/EMR access controls and risk assessments.
Manage professional liability, property, and other insurance coverage; coordinate incident reporting and risk management.
Support participation in quality reporting programs (e.g., MIPS) and patient satisfaction initiatives.
Maintain provider licensure, DEA registration, board certification, and facility accreditation and licensing records.
Technology, Marketing, and Patient Experience
Oversee the EHR/EMR, practice management system, imaging and diagnostic systems, and IT infrastructure; manage related vendors and upgrades.
Lead marketing, referral development, and community outreach efforts in collaboration with the partners.
Cultivate relationships with referring optometrists, primary care physicians, and other community partners.
Resolve escalated patient concerns and complaints, and use feedback to improve service.

Job ID: 86971788

About the company

Ophthalmic Partners

View full profile & all jobs

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