Description

About AmeriVet Veterinary Partners

AmeriVet is one of the fastest-growing veterinary partners in the U.S., operating a multi-state, multi-site network of hospitals dedicated to providing exceptional veterinary care. Our success is built on our people-veterinarians, veterinary technicians, and client service representatives-whose expertise and compassion drive our ability to serve as many pets and families as possible. To support this mission, we are investing in a best-in-class Learning & Development function that empowers our teams to grow, thrive, and deliver outstanding care at scale.

Position Overview

We are seeking a dynamic, forward-thinking Director of Learning & Development (L&D) to design and lead our enterprise-wide learning strategy. This is a highly visible leadership role that requires strong collaboration with the COO, CMO, and other key stakeholders to shape and execute a strategy that supports AmeriVet's growth plans. The Director will ensure that our DVMs, veterinary technicians, client service teams, and leaders at all levels receive targeted, impactful training and development to maximize clinical capacity, build leadership capability, and improve practice performance across all sites.

The ideal candidate is both a strategic architect and a hands-on builder-able to gain buy-in from senior leaders, design scalable programs for a multi-site environment, and leverage data to continuously measure and improve outcomes.

Key Responsibilities

• Enterprise L&D Strategy

• Develop and implement a multi-year learning and development strategy aligned with AmeriVet's growth objectives, focusing on clinical development for DVMs, support staff skills, and leadership capability-building.

• Partner with the COO and CMO to define clinical education priorities, ensuring learning initiatives are directly tied to improving practice capacity and patient care.

• Program Design & Delivery

• Oversee the creation and deployment of scalable, multi-modal learning programs (in-person, virtual, and digital) that meet the needs of a geographically dispersed workforce.

• Establish clinical pathways, career development frameworks, and leadership training programs to improve retention, readiness, and engagement.

• Integrate best practices in adult learning, clinical simulation, leadership development, and emerging technologies (LMS, mobile learning, microlearning, etc.).

• Performance Management & Leadership Development

• Partner with People & Culture leaders to design and enhance AmeriVet's performance management framework, ensuring clear alignment between individual goals, development plans, and organizational objectives.

• Build and scale leadership development initiatives for practice managers, regional leaders, and future executives to strengthen AmeriVet's leadership pipeline.

• Provide tools, resources, and coaching to help leaders effectively develop, evaluate, and retain their teams.

• Stakeholder Engagement & Change Leadership

• Build strong relationships with senior leaders, practice managers, and hospital teams to secure buy-in and adoption of training and performance initiatives.

• Act as a trusted advisor to operational and clinical leaders, aligning learning and performance programs with business goals.

• Serve as a visible champion for professional development and continuous improvement across the organization.

• Measurement & Continuous Improvement

• Define KPIs and success metrics (e.g., clinical efficiency, leadership readiness, patient throughput, retention, satisfaction) to measure program impact.

• Use data and feedback loops to refine programs and demonstrate ROI to executive stakeholders.

• Continuously evaluate new methods and innovations to keep AmeriVet on the cutting edge of veterinary learning and talent development.

• Operational Leadership

• Manage the L&D budget, ensuring resources are prioritized for maximum strategic impact.

• Build and mentor a high-performing L&D team that can scale with organizational growth.

Strategic Outcomes

Success in this role will be measured by the Director's ability to directly contribute to AmeriVet's business objectives, including:

• Increased Clinical Capacity: Training programs that enable practices to see more pets per day without compromising quality of care.

• Improved DVM & Support Staff Retention: Establishing career pathways, mentorship, leadership training, and performance frameworks that reduce turnover and strengthen engagement.

• Stronger Leadership Pipeline: Developing leaders at all levels to ensure AmeriVet has ready-now talent to support rapid growth and operational excellence.

• Faster Ramp-to-Productivity: Reducing the time it takes for new hires (DVMs, technicians, CSRs) to achieve full clinical and operational productivity.

• Enhanced Client Experience: Equipping staff with the skills and tools to improve communication, service delivery, and client satisfaction.

• Demonstrated ROI: Using data and KPIs to show clear links between training, leadership, and performance management investments and practice outcomes (e.g., revenue growth, efficiency, patient care).

Qualifications

• Bachelor's degree in Veterinary Science, Education, Organizational Development, or a related field; advanced degree preferred.

• 8+ years of progressive leadership experience in Learning & Development, Performance Management, or Organizational Development, preferably within veterinary, healthcare, or other multi-site industries.

• Deep knowledge of instructional design, adult learning theory, leadership development, and clinical education models.

• Strong track record of influencing and collaborating with senior leaders (COO, CMO, or equivalent) to shape strategy and drive adoption.

• Experience designing scalable programs for a multi-state, multi-site workforce.

• Proficiency with Learning Management Systems (LMS) and modern digital learning platforms.

• Exceptional communication, facilitation, and change leadership skills.

• Passion for veterinary medicine, professional development, and building capacity to serve more pets and clients.

Why AmeriVet?

• Opportunity to make an enterprise-wide impact across hundreds of practices.

• Lead a function that directly influences clinical growth, leadership capability, and overall practice performance.

• Join a values-driven, rapidly growing company that is redefining what veterinary care can look like.

At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:

• Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
• Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
• Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
• Generous paid time off and holidays, because your personal time matters.
• A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.