Description

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets!

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide

We offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first
• You care for pets. We care for you.

 
Position Overview:

Be apart of our Grand Reopening! We are seeking a compassionate and skilled Medical Director to join our team at Best Friends Veterinary Hospital located in Poway, CA. The ideal candidate will be passionate about providing high-quality veterinary care and possess excellent communication skills to build lasting relationships with our clients. You will work alongside a team of experienced veterinarians, technicians, and support staff and will work closely with the Hospital Manager and Regional Manager.

As Medical Director, you must be committed to providing exceptional veterinary care, as well as possess good communication and organizational skills. Our skilled technicians and support staff will be available to support your patient care needs, and will assist in carrying out your medical plans and post-op care. Our hospital will offer a great work environment, all new equipment & the phenomenal PetVet Care Centers "culture of care"! You will absolutely fall in love with this hospital & our community! We are planning to reopen Best Friends to help better serve pet owners in our area, by offering comprehensive, gold-standard general practice care. This is your opportunity to open a new hospital and help create a practice that you will love and be proud to call your own. Equipment highlights will include: digital radiography including digital dental radiology, ultrasound, advanced in-house lab, and a well-stocked pharmacy.

We are prepared to offer you an amazing compensation package that includes:

• Amazing Flexible Work Schedule (40 hours per week)
• Receive Generous Compensation-$ 200,000-225,000 Base Salary
• Quarterly No Deficit Carryover Production Plan Available
• Annual Medical Director Stipend paid Bi-weekly
• Lucrative Sign-On & retention Bonuses w/ a multi-year agreement
• Signing, Retention, and Relocation Packages up to $100k for experienced doctors

The Medical Director (MD) is responsible for providing strong leadership for the hospital, managing and mentoring associate veterinarians, and assuring regulatory compliance relating to the practice of veterinary medicine. The MD is also responsible for maintaining an environment of teamwork in which the highest quality veterinary medicine is delivered. In partnership with the hospital leadership team, the MD holds shared responsibility for the financial health of the hospital, directing staff and the overall management of practice operations. The MD also serves as a staff veterinarian in addition to the administrative and leadership duties of the MD role. Effective MDs demonstrate strong work and professional ethics, a positive attitude, and uphold a high standard of patient care. They are part of the foundation upon which successful veterinary practices are built and directly impact and influence hospital culture and morale.

Ready to take the next step? Apply today! For questions or to connect directly, please email your resume to Sonni Nevarez at snevarez@petvetcarecenters.com.

Key Responsibilities:

Maintaining a high quality of progressive veterinary care. Oversees and gives directives regarding medical standards and quality of care
Sets policies as they pertain to the practice of medicine
Works toward making various services work as one team
In conjunction with appropriate leadership team members, recommends additions to the hospital inventory
Budgets for new equipment and provides a reasonable cost estimate and return on investment
Sees patients and handles clinical practice
Ensures positive communication with clients and between doctors, including the proper transfer of patient care responsibilities
Reviews patient records for completeness and accuracy and uses them to promote medical excellence
Appropriately manages controlled drugs
Reviews and approves requests for alternatives to additional drugs and medical supplies
Conducts regular doctor meetings
Performs other duties as assigned by Manager
Handles patient care problems, client complaints, and referral partner issues
Manages veterinary, client, and board complaints and recommends resolutions
Develops medical policies
Assists in ensuring practice compliance with the State Veterinary Medical Practice Act, OSHA, and AAHA standards
Monitors DVM performance and production, provides coaching when appropriate
Serves as a mentor and role model for all staff veterinarians
Leads candidate interviews of potential DVMs
Identifies new service opportunities that do not currently exist in the hospital
Holds ownership for the revenue and success of the practice through monitoring key performance indicators and works with the Hospital Manager to make adjustments to achieve positive results
Helps identify and plan for upcoming challenges in maintaining hospital operations and possible temporary solutions (locum)

Qualifications (Required)

Veterinarian degree (DVM or VMD) from an accredited college or university
Current State Veterinary License
DEA registration must be obtained and maintained
3-5+ years of experience in a veterinary practice
Strong diagnostic and clinical skills.
Excellent surgical and dental skills.
Ability to work well in a team-oriented environment.
Exceptional interpersonal and communication skills.
Commitment to providing compassionate and high-quality veterinary care.
Excellent Communication Skills and the ability to communicate effectively, efficiently, and in a timely manner with all members of the Medical and Hospital staff.
Client communication skills, must be able to elicit information, establish rapport, offer explanations with pet owners.
Display confidence and reassurance when dealing with pets experiencing severe stress, illness, or pain.
May include some climbing, balancing, stooping, kneeling, crouching, or crawling.
Some tasks involve the periodic performance of moderately physically demanding work.
Position does require the ability to lift up to 50 pounds.
Preferred Skills (Nice to Have)

Exceptional communication skills, both written and verbal
Excellent time-management and delegation abilities
Exercises sound judgment and demonstrates exemplary decision-making skills
Professionalism and courtesy in all interactions with others
Well-developed interpersonal skills

What we Offer:
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Signing, retention and relocation packages up to $100,000
• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources