Description

Department:

10024 Wake Forest Baptist Medical Center - Executive Management

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

First shift - Monday through Friday

Pay Range
$174.40 - $279.05

Wake Forest Baptist Area

Based in Winston-Salem, North Carolina, Atrium Health Wake Forest Baptist is a pre-eminent academic health system and academic core of Advocate Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system, anchored by Atrium Health Wake Forest Baptist Medical Center, an 933-bed tertiary-care hospital in Winston-Salem, Brenner Children's Hospital, seven community hospitals, more than 350 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research. The School of Medicine includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.

Atrium Health Wake Forest Baptist includes Wake Forest Baptist Medical Center (933 beds), Brenner Children's Hospital (176 beds), Alleghany Health (25 beds), Davie Medical Center (50 beds), Greensboro Hospital (36 beds (Opening 2029)), High Point Medical Center (350 beds), Hugh Chatham Health (81 beds), Lexington Medical Center (94 beds) and Wilkes Medical Center (130 beds).

The Position

Reporting directly to the Atrium Health Wake Forest Baptist (AHWFB) President and Chief Executive Officer and the Senior Vice President and Chief Nursing Officer for the North Carolina and Georgia Division, the Wake Forest Baptist Area Chief Nursing Officer (CNO) is responsible for organizing, planning, directing, and evaluating all nursing functions and other patient care areas within the Wake Forest Baptist area. This position is a key member of the AHWFB leadership team and works closely with the area hospital presidents and service line leaders.

This position has overall accountability for nursing and interdisciplinary leadership, strategic direction, quality, and outcomes of care throughout the Wake Forest Baptist Area. The Area CNO establishes and communicates a vision and direction for patient-centered and evidence-based care delivery in an integrated and team-based context. S/he will be responsible for driving a service-oriented culture focused on superior patient experience, employee engagement, quality, patient safety, and operational efficiency.

The Wake Forest Baptist Area CNO sets and enforces standards for professional nursing including leadership development, educational requirements, and workforce goals and targets. In collaboration with the NC & GA Division CNO, the Wake Forest Baptist Area CNO is responsible for establishing a culture of accountability/stewardship, leading in removal of unnecessary variation through the area, and enterprise alignment of care delivery/operational s where appropriate. The position advocates for strategic patient care priorities with internal and external constituents and stakeholders to ensure optimal operating effectiveness, area positioning, and quality outcomes.

The Wake Forest Baptist Area CNO will lead the strategy for the Magnet designation and Pathway to Excellence process for the area and serve as senior spokesperson for nursing in the area.

Responsibilities

• Direct all operations of Patient Services in AHWFB Area.
• Identify and articulate the vision and strategic direction for the delivery of patient care and the discipline of Nursing across all patient care settings for assigned area; direct and collaborate on the implementation of strategies to achieve them. This includes the advancement of the profession of Nursing in the area and ensuring the retention of staff, financial planning and control, maintenance of active licensure, and quality assurance throughout the area.
• Lead the strategy for the Magnet designation and Pathway to Excellence process for the area and promote Magnet standards and principles throughout the area. This includes creating an environment where collaboration is valued and excellence in clinical care, education, and research is promoted and achieved.
• Serve as the senior spokesperson for Nursing in the area. Advise the area senior leadership, the medical staff, board and individual clinical facilities and other internal and external groups by providing input about the implications of decisions and change on the quality of patient care, on nursing , and on nursing care providers.
• Establish nursing standards for patient care, treatment/services, and standards of nursing by assuring that all nursing services are provided and in compliance with all applicable standards/requirements of the region, and all other applicable regulatory bodies.
• Collaborate closely with enterprise nursing and other area/regional colleagues, including the Wake Forest Baptist Area Chief Medical Officer, to achieve system and area/regional quality outcomes and priority strategic clinical initiatives. This includes partnering with the Advocate Health nursing leadership to ensure nursing integration in the Area.
• Participate in strategic planning, development, implementation, and evaluation of clinical programs and services, assuring appropriate resources for the delivery of care in conjunction with other Atrium/Advocate Health executive leadership.
• Recommend and implement policies and procedures to improve efficiency and delivery of quality patient care.
• Plan, manage, coordinate, and evaluate the clinical and administrative activities for the department of nursing and the administrative activities for other clinical and non-clinical areas.
• Provide enterprise leadership in the establishment and oversight of credentialing/privileging policies for nurses and ensures compliance with such policies for current and potential teammate nurses within the market area.
• Encourage active participation from all staff members and create a working environment that will encourage clinical employee satisfaction.
• Encourage innovation of the staff for the betterment of the welfare of the patients and the organization.

Leadership Imperatives
Thinks Critically and Strategically

• Applies rigorous problem definition, data collection, and analysis to make sound decisions amid uncertainty and ambiguity.
• Identifies key patterns in complex environments, distills insights, and communicates them through clear, simplified, and impactful messaging.
• Sees the big picture and has a long-term perspective, while balancing it against short-term realities.

Envisions and Enacts the Future

• Crafts and articulates compelling, achievable visions for the future.
• Inspires and mobilizes teams to transform vision into reality.
• Champions innovation and builds the capabilities needed to support it.
• Acts as a dedicated steward of the Atrium Health Wake Forest Baptist, Wake Forest University School of Medicine, and Advocate Health culture.

Connects and Collaborates Across the Enterprise

• Recognizes integration and collaboration as essential to high performance.
• Builds and nurtures cross-functional teams, effectively navigating organizational "white spaces."
• Seeks win-win outcomes and puts the well-being of the patient and the overall organization first.
• Leads inclusively and effectively across diverse cultures and perspectives.

Builds and Leads Inclusive, High-Performing Teams

• Values diversity and leverages it to maximize team performance.
• Fosters trust and psychological safety to encourage open dialogue and candid debate.
• Builds consensus while making timely, decisive calls when needed.
• Achieves exceptional results by empowering and developing others.

Understands and Shapes the External Environment

• Possesses deep knowledge of the Atrium Health Wake Forest Baptist/Wake Forest University School of Medicine/Advocate Health business model and the broader consumer, competitive, political, and social landscape.
• Actively engages with and influences external environments to advance organizational goals.
• Builds strategic relationships with key stakeholders.
• Effectively leverages public affairs, communications, and government relations to drive outcomes.

Builds Talent for and Across the System

• Demonstrates personal accountability for developing future leaders who reflect the diversity of the communities served.
• Collaborates in assessing and cultivating executive talent, emphasizing both competence and character.
• Invests time in mentoring and coaching high-potential individuals.
• Serves as a role model, embodying the values and culture of Atrium Health Wake Forest Baptist, Wake Forest University School of Medicine, and Advocate Health.

Skills & Attributes
Critical Leadership Capabilities

• The Wake Forest Baptist Area CNO must be a high-impact, results-oriented, inspirational leader with a commitment to excellence and a focus on improving the quality, safety, and value of patient care in this new healthcare environment, demonstrated by:
• Displaying expertise in present and emerging industry trends and best s in clinical methodologies, performance improvement and nursing s.
• Elevating the standards for nursing performance and achieving improved clinical outcomes.
• Surpassing goals and seizing opportunities to improve patient care.
• Setting goals that are ambitious but realistic for self and team, geared to overall area objectives.
• Exceeding performance targets in quality, patient safety, employee and patient experience.

Collaborating and Influencing

• The Wake Forest Baptist Area CNO must be able to engage and build lasting relationships and collaborations with senior leadership team members, physicians, nursing leadership and staff as well as key stakeholders in a complex and highly matrixed organization, with particular emphasis on:
• Negotiating with a genuine give-and-take approach, where all parties act as true peers and decisions are shared.
• Identifying and engaging with all relevant stakeholders to shape consensus.
• Identifying opportunities to build supporting or new relationships.

Leading People

• The Wake Forest Baptist Area CNO will demonstrate personal credibility, executive presence, anticipation of needs and concerns, and rigorous management of personal motivation and sustained performance, and will exhibit a personal interest in mentoring and coaching the nursing leaders of the future by:
• Creating an environment where our people are seen, heard, valued and feel like they belong.
• Collaborating and actively engaging with the team to manage projects, solve problems, discuss challenging issues, or learn more about critical issues as a group.
• Appropriately delegating roles and responsibilities to free self to work at a more strategic level.
• Establishing clear, challenging performance goals and metrics for the year.
• Designing proactive, process-focused performance management processes to monitor projects and deliver sustainable results that exceed expectations.
• Assuming the best in people and creating a culture that rewards collaboration, diversity and teamwork.

Education & Experience Required
Progressive Nursing Leadership Experience

• 10+ years of increasingly responsible nurse or operational leadership roles with significant operational experience (e.g., CNO, associate CNO, COO, SVP of Operations, or other executive leader).

Academic Credentials and Licensure

• Master of Science in Nursing from an accredited nursing program, or a Bachelor of Science in Nursing from an accredited nursing program and a Master's degree in a related field.
• A D.N.P. or Ph.D. is preferred.
• If not already licensed in North Carolina, eligible for licensure in the state.

Academic Health System Experience

• Academic health system experience in a similarly complex academic setting is required.

Clinical Excellence Champion

• Experience leading performance improvement and change management initiatives in the areas of clinical quality, patient safety, patient & staff engagement, and resource allocation.

Financial and Business Acumen

• Demonstrated by the successful development and management of annual budgets reflecting staffing, capital and other operating expenses.

Commitment to Diversity, Equity, and Inclusion

• A record of accomplishment in recruitment, development and retention of outstanding leaders and staff, including those traditionally underrepresented.
• Aspiration to be an agent of progress in advancing racial equity and justice.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits and more

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

Reporting directly to the Atrium Health Wake Forest Baptist (AHWFB) President and Chief Executive Officer and the Senior Vice President and Chief Nursing Officer for the North Carolina and Georgia Division, the Wake Forest Baptist Area Chief Nursing Officer (CNO) is responsible for organizing, planning, directing, and evaluating all nursing functions and other patient care areas within the Wake Forest Baptist area. This position is a key member of the AHWFB leadership team and works closely with the area hospital presidents and service line leaders. This position has overall accountability for nursing and interdisciplinary leadership, strategic direction, quality, and outcomes of care throughout the Wake Forest Baptist Area. The Area CNO establishes and communicates a vision and direction for patient-centered and evidence-based care delivery in an integrated and team-based context. S/he will be responsible for driving a service-oriented culture focused on superior patient experience, employee engagement, quality, patient safety, and operational efficiency. The Wake Forest Baptist Area CNO sets and enforces standards for professional nursing including leadership development, educational requirements, and workforce goals and targets. In collaboration with the NC & GA Division CNO, the Wake Forest Baptist Area CNO is responsible for establishing a culture of accountability/stewardship, leading in removal of unnecessary variation through the area, and enterprise alignment of care delivery/operational s where appropriate. The position advocates for strategic patient care priorities with internal and external constituents and stakeholders to ensure optimal operating effectiveness, area positioning, and quality outcomes. The Wake Forest Baptist Area CNO will lead the strategy for the Magnet designation and Pathway to Excellence process for the area and serve as senior spokesperson for nursing in the area.