Description

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.

The Vice President, Strategic Operations & Program Management is responsible for driving execution across Aetna Clinical Solutions and lead Workforce Management, Data & Reporting, Quality, Audit, Operational Excellence, Clinical Vendor Solutions and Care Management Center of Excellence. This role owns how priorities become action: bringing together portfolio management, program delivery, performance optimization, and execution governance into a centralized function.

The VP ensures ACS initiatives are prioritized effectively, delivered with discipline, and aligned to enterprise and business commitments, while providing leaders with clear visibility into progress, risks, and outcomes.

Key Responsibilities

• Own the ACS initiative portfolio and execution roadmap, translating executive priorities into a clear, governed set of initiatives.
• Lead the centralized Program Management Office (PMO), including intake, prioritization, delivery standards, and governance.
• Establish consistent program and project management practices, performance reporting, and execution rhythms across ACS.
• Drive execution discipline through performance optimization, risk management, and issue escalation.
• Partner with ACS leaders to manage dependencies, align resources, and resolve trade‑offs across functions.
• Provide clear, concise executive reporting on progress, risks, results, and value delivered.

Qualifications

• 12 + years of senior leadership experience in program management, operations, strategy, or large‑scale transformation.
• Strong understanding of the payor or provider landscape
• Experience partnering with clinical and operational leaders to drive enterprise outcomes
• Proven experience building or leading PMOs or enterprise execution functions.
• Background in operational excellence, performance management, or large‑scale change initiatives.
• Strong executive communication skills and ability to influence across diverse teams.
• Demonstrated experience owning and operating an enterprise PMO or execution governance model supporting portfolios of large initiatives and/or 20+ concurrent programs.
• Experience driving execution across multi-disciplinary functions, including operations, analytics/data, quality, clinical, and vendor-facing teams.
• Hands-on experience establishing portfolio governance, including intake, prioritization criteria, stage gates, risk escalation, and executive reporting.
• Demonstrated results in performance optimization, with examples of improving delivery velocity, cost efficiency, capacity utilization, or operating metrics at scale.
• Executive-level communicator with a track record of influencing senior leaders, resolving tradeoffs, and driving decisions without direct authority.
• Experience leading execution within healthcare services, care management, population health, or clinical operations environments.
• Familiarity with workforce management, clinical vendor oversight, or care delivery models at enterprise scale.
• Bachelor's degree or equivalent

Pay Range

The typical pay range for this role is:

$250,000 - $350,000


This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Pay Range

The typical pay range for this role is:

$0.00 - $0.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 05/18/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.