Description

Overview

Mystic Creek Golf Club is seeking a driven Director of Golf to contribute and grow within a fast-paced, hospitality-focused property organization. The role leads the club's golf operation while supporting member and guest service, business performance, staff leadership, and instructional programming.

Experience Required

• Bachelor's degree (BA) from a four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
• Must be a PGA member or have completed Level II of the PGM program.
• Experience with computerized POS and tee time system.

Essential Responsibilities

• Oversee golf operations including tournaments, rules, tee sheet activity, merchandise inventory, range operations, player service operations, and cart fleet.
• Assist in the development and day-to-day tracking of the budget and business plan and help control expenses in relation to revenues.
• Create a member service-oriented atmosphere that promotes the game of golf and meets member needs while ensuring a high level of customer service.
• Work closely with club management daily to ensure timely communication and strong working relationships.
• Prepare work schedules and assign associates areas of responsibility.
• Perform payroll tasks as scheduled, make adjustments before submission, and monitor hours to maximize productivity and minimize overtime.
• Provide leadership and vision to golf staff and prepare them for career advancement.
• Provide golf instruction through lessons and clinics to members and guests.
• Interview, hire, train, plan, assign, direct work, evaluate performance, reward, discipline associates, address complaints, and resolve problems.
• Manage department team members including Assistant and Associate Golf Professionals, Teaching Professionals, Golf Operations Manager, and Guest Services Attendants.
• Ensure effective orientation and training for each new associate and develop ongoing training programs.
• Monitor business volume forecasts and plan accordingly for manpower, productivity, costs, and other expenses.
• Implement and maintain excellent service to achieve member satisfaction.
• Incorporate safe work practices in job performance.
• Maintain regular and reliable attendance.
• Perform other duties as required.

Benefits

Comprehensive benefits package.

Opportunities for professional development and growth opportunities.