Description

Overview

Mystic Creek Golf Club is excited to announce the exceptional career opportunity of Director of Golf. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service to the members and guests.

Golf Week Magazine Top 100 Facility you can play. Golf Week 2023 #1 Rated course you can play in Arkansas 5 years in a row. Golf Week 2023 #37 in the nation.

Host Annual Epson LPGA Tour Event

Recently, USA Today Readers' Choice named El Dorado the Best Small Town Cultural Scene in America.  That's right - the best among the best!  Of course we are excited about the award, but it doesn't come as a surprise to us; we've been working to provide memorable experiences for visitors and residents for over a decade.  Today we share this most recent recognition with many others as an invitation to come see for yourself. Comfortably nestled in the most southern part of the Natural State, El Dorado is surrounded by timberlands, rivers, creeks, and natural beauty.  From an award-winning golf course and world-class entertainment venues to our revitalized downtown, named one of the best in the USA, you'll want to extend your stay to take in all that there is to do in El Dorado. 

 

 

Experience Required

• Bachelor's degree (BA) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
• PGA Member in good standing 
• Experience with computerized POS and tee time system.

Essential Responsibilities

• Oversees golf operations including tournaments, rules, tee sheet activity, pro shop operations and merchandise inventory management, practice facility operations, player service operations, cart fleet.
• Responsible for the development and management of on-line merchandise offer.
• Responsible for hosted golf event contracts, revenue and expense forecasts for all golf operations and achieving golf operations financial targets.
• Responsible for collaboratively working with other department heads to maximize club revenue from golf activities, including tournaments, clinics, and hosting events.
• Responsible for collaboratively working with membership & marketing manager and GM to effective market and communicate golf offering to members and guests that promote play, membership, revenue and member / guest loyalty.
• Assists in the development and day to day tracking of the budget and business plan.  Helps to control expenses in relation to revenues.
• Creates a member service-oriented atmosphere that promotes the game of golf and meets the needs of the members.  Ensures that associates provide a high level of customer service.
• Works closely with club management on a daily basis to ensure timely communication and to establish good working relationships.
• Prepares work schedules and assigns associates areas of responsibility.
• Performs payroll tasks as scheduled and makes adjustments prior to submitting to payroll.  Monitors hours to maximize productivity and minimize overtime.
• Provides leadership and vision to golf staff, building people, and preparing them for career advancement.
• Provide golf instruction through lessons and clinics to members and guests.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Assistant and Associate Golf Professionals, Teaching Professionals, Golf Operations Manager, and Guest Services Attendants.
• Assures that effective orientation and training are given to each new associate.  Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Responsible for implementing and maintaining excellent service to achieve member satisfaction.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Benefits

Troon started as one facility in 1990 and has since grown to become the world's largest professional club management company. We offer careers around the world at all levels of golf operations, opportunities for professional development, growth opportunities and a comprehensive benefits package. Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. For more information about the Troon Experience, please visit  https://www.troon.com/ .