Description

Summary

Hyatt Hotels and Resorts is proud to announce the openings of two lifestyle boutique hotels that will join the Hyatt Hotels and Resorts family in downtown Austin - Thompson Austin and tommie Austin which will make their debut downtown in the music and entertainment district this summer.

The role

The Director of Security is responsible for the overall Safety, Security and Risk-related operational items for the entire property. This includes the management and administration of all programs that support a safe work environment, minimize liability, increase overall cost effectiveness and support the hotel's service standards.

The hotels

When you stay at a Thompson Hotel, you are welcomed as a resident. With intuitive service, each guest is provided a tailored experience, enhancing their personal travel journey and bridging connections to the local perspective. Thompson's unique hotels are timeless destinations, creating distinctive experiences that transform your day, your trip, or even your life. Thompson Austin offers 212 luxury guestrooms and Suites plus 17 residences along with a 10,000 square foot wellness center, 3 restaurant + bar concepts by Land & Sea Department which are also open to the public, an expansive pool deck and private cabanas and over 10,000 square feet of flexible and traditional event space.

The 193 king room tommie Austin is built for the spirited adventurer. Guest's will be encouraged to explore Austin's unparalleled offerings and in every square foot, tommie is an opportunity to meet and be inspired. Where art and atmosphere seep in from the surrounding neighborhood, and collaborations seep back out. tommie will feature a bespoke coffee and wine shop and allow guests to be the master of their own stay while still offering warm and authentic service.

Both hotels are anchored on the ground floor by The Diner Bar + The Grey Market, a street side concept serving daily fare for locals, residents and guests alike and helmed by award winning Chef Mashama Bailey. This mixed use project will also feature a residential tower - Siena - and 10,000 square feet of retail space.

The benefits & perks

We have you covered with an awesome rewards package! Health and welfare plans? We have a range of choices for you and your eligible dependents. Financial wellbeing? Got it! Opt into our 401(k) plan, College Saving Plan or the Employee Stock Purchase Plan. Oh, and we don't want to leave out our lifestyle benefits! Paid holidays, vacation and sick leave, paid Family Bonding Time, Adoption Assistance, discounted and complimentary rooms at Hyatt locations across the globe, free colleague meals during shifts, wellbeing & educational assistance and many more!

About the hiring process

We are stoked that you have chosen to express interest in joining our family. We will be sure to take a look at your application and get back to you within the next two weeks. Thank you for your patience while we do so.

Duties include but are not limited to:

• Establish and implement departmental policies and procedures in accordance with property/corporate security and loss control requirements to ensure security personnel provide maximum guest, employee and property safety and security at all times.

• Coordinate and promote acceptance of and compliance with loss prevention programs.
• Manage and coordinate the development and implementation of the security and operational risk management program.
• Research and recommend new and updated trends in loss control and prevention.
• Identify areas of non-compliance in the business operation; recommend corrective action to remedy deficiencies.
• Coordinate and manage effectively the hotel's Safety Management Systems.
• Effectively lead the Security team.

Qualifications

• Prior leadership experience in Security/Loss Prevention operations..
• Superior communication skills, both written and verbal.
• Ability to handle all risk-related issues with tact and privacy.

This is not your typical career opportunity. This is the Hyatt Touch.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.