Description

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The Utilities Department is responsible for managing and maintaining the City of Lubbock’s water and wastewater infrastructure, which includes overseeing the raw water transmission system, two surface water treatment plants, two wastewater treatment facilities, and systems for wastewater reuse and disposal. This department ensures that these critical operations run smoothly to meet the needs of the Lubbock community efficiently and sustainably.

To secure a reliable water supply for the future, the City of Lubbock has implemented a comprehensive 100-year strategic water supply plan, which includes diversifying sources. The City of Lubbock has recently completed the update to the plan. Our primary source is groundwater from the Canadian River
Municipal Water Authority’s Roberts County Well Field (which the City does not manage) and the City’s Bailey County Well Field, along with water from Lake Meredith (which the City does not manage) and Lake Alan Henry. In addition to managing these supplies, the City has fully committed to promoting water conservation education, ensuring that through sustainable practices and a diverse water portfolio, residents will have access to water for generations to come.

Position Overview: 

As the Director of Utilities, you will assume a pivotal leadership position, guiding the City of Lubbock’s water and wastewater infrastructure through comprehensive strategic planning, sound management practices, and a forward-looking vision. This role entails oversight of the formulation and execution of goals, policies, and utility plans to safeguard operational continuity and drive the continual improvement of essential services. The Director is charged with leading complex water supply initiatives and plant operations, collaborating with departmental leadership, and administering personnel and resources to ensure the consistent delivery of dependable, high-quality services to the community.

In this capacity, you will exercise strategic oversight of wastewater operations with an unwavering commitment to management excellence, organizational efficiency, fiscal stewardship, and transparent communication. Key responsibilities include administering budgets and financial controls to optimize resource allocation for equipment and infrastructure maintenance, thereby ensuring the reliability and integrity of critical water systems. Effective communication is paramount, necessitating regular engagement with internal teams, the public, and key stakeholders to resolve inquiries, address operational challenges, and articulate complex technical and financial matters. The ideal candidate will possess a strong operational background complemented by robust management and organization acumen, and a financial background reinforced by distinguished leadership experience, and will be instrumental in sustaining the safety, resilience, and operational excellence of Lubbock’s water and wastewater systems.

Requirements

Knowledge & Abilities: 

The Director of Utilities must possess extensive knowledge of water and wastewater operations, and regulatory requirements. Strong abilities in strategic planning, policy development, and performance management are essential to guide complex utility systems and ensure continuous service improvement. The position requires demonstrated ability to manage large organizations, lead multidisciplinary teams, and allocate personnel and resources effectively.

Advanced financial knowledge and abilities are critical, including budget administration, fiscal analysis, and stewardship of utility assets and capital
investments. The role requires oversight of complex water supply initiatives and treatment operations, ensuring system reliability and public safety. Exceptional communication abilities are required to clearly convey technical, operational, and financial information to City leadership, staff, stakeholders, and the public. Successful candidates will bring a strong operational background supported by strong management abilities and a
finance-centered background reinforced by proven executive leadership.

Minimum Qualifications:

TCEQ Class A Water Operator License or ability to obtain
TCEQ Class A Wastewater Operator License or ability to obtain
Bachelor’s degree in engineering, public administration, business administration, or
related from an accredited university with an additional ten (10) years of increasingly
responsible professional experience working within public water and wastewater
utilities including five (5) years of supervisory experience.