Description

• Develops and leads a strategic membership development program designed to increase total membership count and membership dues revenue.
• Assists in the development and implementation of advertising and promotional campaigns designed to generate membership sales.
• Develops and ensures proper maintenance of an accurate contact management system including call records, database and activity management.
• Maintains membership records on all members.
• Prepares monthly membership reports for facility manager and owners.
• Assists in coordination of all club events to include invitations, mailings and other publicity.
• Maintains and develop strong relationships with current members to encourage participation in club events and maintain a high level of member satisfaction.
• Effectively communicates with management staff and associates to increase knowledge of membership goals, membership satisfaction, membership retention, and membership activities.
• Networks with community partners including, but not limited to: Chamber of Commerce, local tourism councils, exchange clubs, local corporate executives, business leaders, and media contacts.
• Prepares monthly newsletter for members from input given by each department.
• Be available to act in the Facility Manager's absence when appropriate.
• Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
• Manages department members that may include, but is not limited to: Membership Coordinator.
• Assures that effective orientation and training are given to each new associate. Develops ongoing training programs.
• Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
• Regular and reliable attendance.

• Associate's degree (AA) or equivalent from two-year college or technical school; or two years related experience; or equivalent combination of education and experience.

• Frequently sits, talks, hears; uses hands.
• Regularly walks and stands.
• Occasionally reaches with hands and arms, stoops, kneels, crawls and crouches.
• Occasionally lifts up to 25 pounds.

• Noise level is moderate.
• Regularly exposed to outside weather conditions.

• Valid Driver's License

• Ability to read and speak English in order to perform the duties of the job (e.g. the associates are required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates use are in English).
• Knowledge of Microsoft Office applications.

• Medical
• Dental
• Vision
• 401(k)
• PTO
• Employee Assistance Program (EAP)