Description

Position Description, President and Chief Executive Leadership Officer

 Mission and Vision

The President and Chief Executive Leadership Officer reports to the Regional Chief Executive Leadership Officer and leads an Executive Leadership team in the functions of CNO, CMO, CFO, Business Development, Compliance, Human Resources, IT, Medical Group and Quality.

Our client is a 150-bed behavioral health hospital providing inpatient, partial hospitalization, and intensive outpatient programs. This hospital generates approximately $120,000,000 revenue/year and has 250 employees and an average length of stay of 12 days.  The President and Chief Executive Leadership Officer will guide the Hospital to achieve progressively improved quality, financial outcomes and patient satisfaction.

Mission

Through effective leadership and change-management this role will particularly emphasize improving Quality, Finance, Efficiency, Culture, Safety, Accountability, Communication and Talent Management.  Additionally, President and Chief Executive Leadership Officer will champion high-impact initiatives such as

• Developing and implementing operating plans
• Harmonizing operations with a system-wide perspective
• Culture development and implementation
• Improving Quality systems, processes and outcomes
• Assuring accountability to goals and objectives
• Physician recruitment and engagement
• Eliminating organizational silos & promoting collaboration
• Support and guide functional leaders to achieve desires outcomes

Strategy Implementation

Talent Management.   Implement and guide leadership development programs. Foster the development of high potential leaders.  Drive accountability, performance evaluations and leadership succession plans. Work with system leaders to develop Executive Leadership and physician recruitment strategies to meet organizational needs.

Resource Stewardship.  Encourage efficient utilization management to ensure effective use of system organization resources and reduce cost of delivery of care.  Support service-lines requiring improvements to assure medical assets and facilities meet clinical needs. Also, when necessary, rationalize services to assure system-wide efficiencies.

Financial Performance.  Guide organization to optimize margins, reduce costs and increase efficiencies.

Safety. Assure comprehensive review of safety programs, processes and initiatives. Develop and implement systems, processes, measures and accountabilities to achieve significant improvements across all key measures. Provide an organizational framework to assure processes and practices result in superior quality measures, outcomes and publicly disclosed rankings.

Business and Market Opportunities.  Provide vision and advice on the development and implementation of growth opportunities and formulate and implement strategic and tactical plans to increase market share.

Quality. Assure comprehensive review of clinical quality programs, processes and initiatives. Develop and implement systems, processes, measures and accountabilities to achieve significant improvements across all key measures. Provide an organizational framework to assure processes and practices result in superior quality measures, outcomes and publicly disclosed rankings.

Internal Relations and Communications.  Serve as liaison between corporate and hospital leadership.  Encourage cross-functional teamwork and communication with the goals of optimizing patient care, quality, safety and cost efficiencies. Promote and encourage a system-oriented culture.

External Relations.  Assure effective engagement with community organizations, leaders and constituents.  Demonstrate cultural sensitivity, good citizenship and contributing to the well-being of the region. Lead payor relationships, negotiations and oversight.

Lead and Manage Change.  Serve as a change agent and champion to drive organizational transformation. Health. Foster a culture of shared ownership, continuous quality improvement, risk management and cost control. 

 Short-Term, (0-180 days) Objectives

• Establish effective relationships with the Regional COO, your Executive Leadership team and peers as collaborative, trustworthy and credible advisor
• Learn the hospital’s strengths, weaknesses, opportunities, and threats
• Exhibit leadership, knowledge, skills and abilities to superiors, peers and subordinates
• Leverage available data and performance dashboards
• Strategic Plan –assure alignment with hospital and system needs. Specifically include components for Quality, Finance, Service-lines, physician recruitment and Patient Satisfaction
• Initiate effective relationships with community
• Assure financial measures meet system expectations
• Develop a capital expenditures strategy balancing local and system needs
• Develop a physician manpower plan
• Learn and adapt the system mission, vision, values and behaviors

 Long-Term Objectives

• Establish, communicate, and implement key performance indicators;
• Implement strategic plan via effective change management communication and coaching.
• Assure preparedness for certification and regulatory inspections.
• Assure quality systems deliver best patient outcomes
• Champion and integrate system mission, vision, values and behaviors
• Determine and implement Physician staffing strategy
• Assure accountability to communicated expectations
• Direct performance monitoring activities
• Engage leaders and get buy in to newly defined improvement initiatives
• Review employee retention, quickly identify and rectify problems
• Assure strategy, people and processes align to achieve system-wide goals
• Assure compliance to regulatory requirements, company policies and procedures
• Achieve improved financial performance
• Assure increased patient satisfaction

Requirements

 President & CEO Candidate Requirements

Education and Certifications

• Master’s degree in healthcare or related discipline
• FACHE (Fellow of the American College of Healthcare Executive Leaderships):
• CBHE (Certified Behavioral Health Executive Leadership

Hospital leadership Experience:

Candidates must have significant hospital leadership experience within a for-profit system. Candidates must have achieved significant improvements across key performance measures by developing and implementing effective strategies implemented through effective change-management practices.  Candidate must have demonstrated experience balancing mission and successful fiscal performance.

Special knowledge and Skills

• Current knowledge of behavioral health care delivery systems and innovations
• Problem solving and root cause analysis
• Contemporary healthcare administrative systems, processes, policies and procedures
• System oriented healthcare models, structures, and environments
• Funding and payment mechanisms of the healthcare system
• Payor contract negotiation and oversight

Desired Personal Characteristics

• Effective interpersonal skills
• Empowers and supports current and emerging leaders
• Able to diplomatically challenge the status quo
• Ability to inspire, motivate
• Excellent communication skills; presents messages clearly, and persuasively
• Able to resolve conflicts and dissuade disruptive behavior
• High ethical integrity
• Earns trust
• Culturally sensitive,
• Confident, assertive, and decisive
• Strategic and systems thinker