Description

The Senior Vice President, Care Excellence is a system-level executive leader reporting to the EVP, Chief Operating Officer, accountable for enterprise alignment of quality improvement, clinical excellence, patient experience, and high-reliability performance across Carle Health. This role provides clear strategic and operational alignment for how quality, safety, patient experience, and clinical outcomes are defined, measured, and executed across all hospitals, ambulatory sites, and care settings. The SVP, Care Excellence ensures that organizational priorities, standards, and expectations are consistently understood and operationalized, resulting in reliable, high-quality, and compassionate care for patients and families at every point of care.

Requirements

Education:

• Advanced Degree - MSN, MHA, MBA, or Related
   

Work Experience: 

• Clinical experience in a licensed healthcare profession or
• Executive leadership overseeing clinical operations, quality, safety, and patient care delivery within a complex healthcare system
• Executive leadership within a large complex, integrated healthcare system - 10 years
• Demonstrated success achieving enterprise quality improvement and clinical excellence
• Demonstrated success achieving enterprise patient experience, or high-reliability strategies at scale.
• Physician dyad partnership structure to support achievement of clinical and operational objectives.
• Executive leadership in quality and safety 

Core Competencies

• Proven ability to align enterprise strategy with operational execution.
• Deep expertise in quality improvement, reliability science, and performance management.
• Strong collaborative leader who builds alignment across clinical, operational, and physician partners.
• Data-driven, outcomes-focused, and deeply committed to patient-centered care.